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Getting in Touch

  • Can I contact you by telephone?

    Yes, you can call us at our support number: 1-616-930-4549. When you call, we will create a ticket for you in our eSupport system in order to track the issue as it is resolved.  However, since we proc...

  • What is eSupport?

    eSupport is the web hosted support site you are currently using.  It is the preferred method for creating support request with Direct ConneX. eSupport allows full ticketed support with e-mail manageme...